Privacy Policy

Privacy Policy

Introduction

Welcome to https://ui-ux-design.storysurge.net (referred to as “UI/UX Design,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from our website visitors, application users, and service subscribers. Our goal is to be transparent about how we process your data while adhering to international privacy standards.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  • UI/UX Design’s official website at https://ui-ux-design.storysurge.net
  • All applications and services offered by UI/UX Design
  • Any other linked websites or platforms owned or operated by UI/UX Design

Please note that this policy does not extend to third-party services or websites that you may access through links on our platform. These external platforms have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  • When you sign up and use our applications or services as an authorized user.
  • During your visits to our websites, including those linked to this statement.
  • Whenever you receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect a variety of personal data to enhance and personalize your experience with UI/UX Design. The types of information we gather include:

Account and User Information:

  • Username or unique identifier
  • Contact details (email, phone number)
  • Address (if necessary for service delivery)

Payment and Financial Data:

  • Payment method and transaction history
  • Billing address
  • Financial information related to subscription plans or purchases

Purchase and Order Details:

  • Products or services purchased from us
  • Purchase frequency and amount
  • Order tracking information

Mobile Device Identifiers:

  • Unique device identifiers (UDIDs) or similar mobile advertising IDs
  • Device type and operating system

Location Data:

  • Geolocation information provided by your browser or device
  • IP address

Feedback and User Interaction:

  • Responses to surveys, feedback forms, or user reviews
  • Interactions with our customer support team

Social Media Information:

  • User profiles from social media platforms (if connected through UI/UX Design accounts)
  • Content you choose to share with us via social media

Product Engagement Data:

  • Use of our products and services, including features accessed and interactions
  • Feedback provided on product improvements

We collect this data through various methods: user input forms, account settings, browsing activities, server logs, cookies, and third-party data providers.

Cookies Policy

Cookies are small text files stored on your device to enhance user experience and enable essential functionality. We use cookies for several purposes:

Strictly Necessary Cookies:

These are essential for making our website function properly and cannot be disabled without impacting basic services. They ensure navigation, account security, and basic features work as intended.

Preference Cookies:

Cookies that remember your preferences and settings to personalize your experience on our sites. This includes language choices, layout options, and ad preferences.

Analytics Cookies:

These tools help us understand how visitors interact with our websites and applications, providing insights for improvement. They collect anonymous data about browsing behavior but do not identify individual users.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Data Retention and Deletion

We retain personal data only for as long as necessary or permitted by law. The retention periods vary based on the type of data and the purpose it serves:

  • Account Information: Retained while your account is active and for a reasonable period after deactivation to comply with legal obligations.
  • Payment Data: Securely stored for transaction history and fraud prevention purposes, in compliance with financial regulations.
  • Purchase and Order Data: Kept for billing and record-keeping, usually for a period of 7 years.
  • Location Data and IP Addresses: Limited to the duration of your visit or session, unless needed for analytics or legal reasons.
  • Other Personal Data: Retained based on the purpose of collection and in accordance with applicable laws.

Once the data is no longer required, we take reasonable steps to delete or anonymize it securely.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  • Employing industry-standard encryption protocols for secure data transmission.
  • Utilizing secure third-party processing services for payment and other sensitive transactions.
  • Regularly updating and patching our systems to protect against cyber threats.
  • Restricting access to your data only to authorized personnel who need it to perform their duties.

Children’s Privacy

UI/UX Design does not knowingly collect or solicit personal information from children under the age of 13 (or a higher age limit as required by applicable law). Our services are designed for general audiences, and we encourage parents and legal guardians to supervise their child’s online activities.

International Data Transfers

In some cases, your data may be transferred to or processed in countries other than where you reside due to the global nature of our operations. We ensure that such transfers comply with applicable privacy laws and are protected through appropriate measures, including standard contractual clauses.

Your Rights and Choices

You have various rights regarding your personal data:

  • Access: The right to request access to and receive a copy of your personal information held by us.
  • Correction: You can ask for corrections or updates if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your personal data.
  • Object: Object to the processing of your data for specific purposes, where permitted by law.
  • Data Portability: The right to receive your personal data in a structured format and transfer it to another controller.

To exercise these rights or if you have any privacy-related queries, please contact our Data Protection Officer using the details provided below.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Data Protection Officer at:

We appreciate your trust in UI/UX Design, and we are committed to protecting your privacy while delivering exceptional services.